We take your privacy seriously - here's how we handle your info and why it matters to us
Last Updated: January 2024
Who we are & what this is all about
Look, we get it - privacy policies can be dry as toast. But honestly, we're a small architectural studio in Toronto, not some massive corporation trying to sell your data to the highest bidder. This document's here because we need to be transparent about what happens when you reach out to us or browse our site.
At Dareth Ralquintal Architecture, we've been designing spaces since we opened our doors, and we treat your personal information with the same care we'd give to protecting our clients' project plans. That means keeping things secure, only using what we need, and never doing anything sketchy with your data.
The stuff we actually need from you
When you fill out our contact form or email us, we'll collect your name, email address, phone number, and whatever details you share about your project. Pretty standard stuff - we can't design your dream space if we don't know who you are or how to reach you.
Details about your residential or commercial project - location, size, budget range, timeline, specific needs. This helps us understand if we're the right fit for what you're trying to accomplish.
Like most websites, we collect some technical info - your IP address, browser type, which pages you visit, how long you hang around. It's mostly to keep the site running smoothly and spot any technical issues.
We keep records of our conversations - emails, phone call notes, meeting summaries. It's not being nosy, it's just good business practice so we don't forget what we discussed three weeks ago.
What we actually do with your data
We're not gonna beat around the bush here - we use your information to run our business and serve you better. Here's the breakdown:
What you can do with your data
Under Canadian privacy laws, you've got some solid rights when it comes to your personal information. Here's what you can do:
Ask us what information we have about you. We'll send you a copy.
If something's wrong, let us know and we'll fix it.
Want us to erase your data? We'll do it, unless we legally have to keep it.
Ask us to pause using your data for certain things.
Get your data in a portable format to use elsewhere.
Unsubscribe from marketing emails anytime.
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website uses SSL encryption, we've got password-protected systems, and we're careful about who gets access to what.
That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security - nobody honestly can. If we ever have a data breach, we'll let you know as required by Canadian law.
We don't keep your information forever. Here's generally how long we hold onto stuff:
Get in touch - we're here to help
If you've got questions about this policy, want to exercise your privacy rights, or just want to chat about how we handle your data, don't hesitate to reach out. We'd rather answer your questions now than have you worry about it.
We're happy to answer anything about how we handle your information
245 Queen Street West
Suite 820
Toronto, ON M5V 3M5
We might update this privacy policy from time to time as our practices evolve or laws change. When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top. If you're a client, we might also shoot you an email about major changes.
We recommend checking back occasionally to stay informed about how we're protecting your information. It's not the most exciting reading, but it's important stuff.